You need to email us stating the item's reference no. as the subject title.You can do this by navigating to the particular product you want to make enquiry on, and clicking on the "Send Enquiry" button. We will check on stock availability and revert to you via email. If the item is available and you decide to purchase, we will provide you with all the necessary instructions on payment, together with quotes on shipping and insurance. The item will be on HOLD for you. Upon receiving full payment, item will be shipped. However, if within three days of holding the item for you, you so decide not to purchase it, the HOLD will be released and the item will be back in play. We reserve the right to request for a down payment or deposit before putting certain watches on HOLD. Unfortunately, we can only do this for overseas purchases as we recognise the need for more time to negotiate, make enquiries and arrange for payment.